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Delivery & Returns

Delivery

For Northern Ireland & South we use Fastway for parcels.

We use parcel force 48hr express service for parcels going to England, Scotland and Wales.

For larger items which require a pallet we use various pallet networks to ensure an efficient service

Returns

If you wish to return an item then contact us @ macstrengthequipment@outlook.com with a message regarding why you wish to return the package.

Please note all items will only be accepted in the original package and box and not assembled.

Refunds

We do not offer free cancellation on any refunds unless the item/s are faulty and we accepted them as faulty goods. As well as this, to complete the refund all faulty item/s must be made aware to Mac strength gym equipment and have accepted this and are returned in the original box and packaging within 14 days of delivery to the customer. Please allow up to 14 days for a refund to be processed after we have inspected the goods. We cannot provide a refund on any products after the product/s have left our premises. Refunds are only available on products deemed faulty by Mac Strength gym equipment. We reserve the right to try to replace or fix a product or part before it is deemed faulty. This may include a new product delivered to the customer or a member of our staff visiting the customers premises to try to fix the product if deemed necessary.